Live service

Service Rules

How Netron Tanks runs as a live game: updates, the in-game economy, NEXX Points and fair play.

Netron Tanks is a live game that keeps changing: new seasons, maps, equipment and balance updates. These rules explain what that means for your account, your progress and the in-game economy.

Version 2.0Updated 24 October 2026
01

A game that keeps changing

Netron Tanks is updated continuously. Seasons come and go, equipment is added and rebalanced, and maps, modes and rewards change as the game grows.

Some updates need the service to be unavailable for a while. We announce planned maintenance through the website, the launcher and our official community channels whenever we can.

Emergency maintenance, temporarily disabled features and urgent balance fixes may happen without notice when the stability or fairness of the game needs it.
02

Your account and progress

Your rank, statistics, equipment, paints and other items belong to your account and carry on from season to season.

We may correct an account when a bug, a failed update or an incorrect reward has changed it: a reward granted by mistake can be removed, and one that should have been granted can be added.

03

The in-game economy and NEXX Points

Gems, NetroCoins, cases, boosters and the prices and rewards around them are part of the game. They may be rebalanced, as any other part of the game is, to keep it fair and healthy.

NEXX Points are an internal game record. They are not an on-chain token, cannot be withdrawn or transferred and do not guarantee future conversion into NEXX or any monetary value.

  • Do not buy, sell or advertise accounts, items or balances outside an official Netron Tanks feature.
  • Owning NEXX does not guarantee in-game items, progress or financial returns.
04

Updates and changes

  • Features, maps, matchmaking, equipment, damage values, reward rates and progression requirements may change with any update.
  • Seasonal content, such as a collection or an event, may be available for a limited time.
  • Accounts or data may be rolled back when a bug, exploit, failed update or incorrect reward affects the integrity of the service.
  • Performance and compatibility may vary between browsers, devices and network conditions.
05

Fair play

The Game Rules apply at all times. Nothing about a live game permits cheating, disruption or abuse.

  • Report bugs privately and stop using an unintended mechanic after discovering it.
  • Do not duplicate items, farm rewards through alternate accounts, manipulate matches or intentionally damage the service.
  • Do not publish instructions that enable exploitation before the issue has been corrected.
  • Rewards and progression obtained through a bug, exploit, automation or coordinated abuse may be removed immediately.
Serious or repeated abuse may result in the suspension or closure of the account.
06

Feedback and game data

We collect gameplay events, errors, crashes, performance information, account activity and security indicators to run and improve the game, as described in the Privacy Policy.

Feedback, suggestions and bug reports may be used to improve Netron Tanks without an obligation to implement an idea or provide payment. Do not include passwords, wallet secrets or unrelated personal information in a report.

07

Access and enforcement

We may restrict, suspend or close an account for breaches of these Service Rules, the Game Rules or security requirements, and to protect players or the service.

08

Acceptance and updates

By creating an account or continuing to play, you accept these Service Rules.

We may update them as the game develops. Material changes will be announced and may require renewed acceptance. Questions may be sent through the Support page or to contact@netronx.games.

Need clarification?

Use the official support route for account, privacy or enforcement questions.

Open support